[vc_row unlock_row_content=”yes” row_height_percent=”0″ back_color=”color-nhtu” back_image=”2120″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ el_class=”text-center text-white page-title-long title-with-overlay”][vc_column column_width_percent=”0″ gutter_size=”3″ override_padding=”yes” column_padding=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″][vc_custom_heading heading_semantic=”h1″ text_size=”h1″]
Kechie Service Center
[/vc_custom_heading][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”1″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″][vc_column_text]
Kechie Service Center does customer service right by offering a suite of tools to manage RMAs, repairs, jobs, and more to better aid your valued customers.
[/vc_column_text][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″][vc_column width=”1/2″][vc_single_image media=”4374″ media_width_percent=”100″][/vc_column][vc_column width=”1/2″][vc_column_text]Kechie Service Center module helps your customer service and repair teams better manage customer returns, Return Merchandise Authorization (RMA) requests, and repairs for items. The flexibility of this module allows for different types of RMAs, including credit-only requests, replacement after receipt of returned items, or cross-shipment of the replacement merchandise. Do more than accept the returned merchandise, create repair schedules, assign tasks and jobs while tracking every step of the process across multiple locations. Customer services lives on exceptionalism, be exceptional and do more for your customers and streamline today.[/vc_column_text][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”1″ bottom_padding=”1″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ css=”.vc_custom_1614147326988{padding-bottom: 25px !important;}”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″ css=”.vc_custom_1614147952315{padding-bottom: 25px !important;}”][vc_custom_heading heading_semantic=”h1″ text_size=”h1″]Benefits[/vc_custom_heading][vc_row_inner][vc_column_inner width=”1/2″][uncode_list icon=”fa fa-check2″]
- Provides real-time status of repairs in process at any location
- Faster customer response for RMA requests
- Improved customer satisfaction
- Better visibility with comprehensive auditing and tracking tools
[/uncode_list][/vc_column_inner][vc_column_inner width=”1/2″][uncode_list icon=”fa fa-check2″]
- Complete customization tailored to your business’s established practices
- Optimizing your entire repair and RMA processes
- Synchronized data with full integration of all pertinent modules
- Saves time with the prevention of dual entry and human errors
[/uncode_list][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”1″ bottom_padding=”1″ back_color=”color-lxmt” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ css=”.vc_custom_1614147346779{padding-top: 25px !important;padding-bottom: 25px !important;}”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″][vc_custom_heading heading_semantic=”h1″ text_size=”h1″]More Modules[/vc_custom_heading][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″][vc_column_inner width=”1/3″][vc_custom_heading]CRM[/vc_custom_heading][vc_column_text]The Kechie Customer Relationship Management (CRM) module helps companies analyze customer interactions, sales pipelines, and other data throughout the customer life cycle.[/vc_column_text][vc_button border_width=”0″ el_class=”wpcf8″ link=”url:%2Fcrm%2F|title:CRM”]Learn More[/vc_button][/vc_column_inner][vc_column_inner width=”1/3″][vc_custom_heading]Financial Management[/vc_custom_heading][vc_column_text]The Kechie Finance module manages everything from financial planning, finance and accounting, planning, and more! This full integrated module communicates in real-time for true accuracy.[/vc_column_text][vc_button border_width=”0″ el_class=”wpcf8″ link=”url:%2Ffinancial-management%2F|title:Financial%20Management”]Learn More[/vc_button][/vc_column_inner][vc_column_inner width=”1/3″][vc_custom_heading]Customer Support[/vc_custom_heading][vc_column_text]The best customer service depends on the best ERP solution. Kechie boasts a help desk that provides you with the ability to respond to requests right from the module you are in available 24/7.[/vc_column_text][vc_button border_width=”0″ el_class=”wpcf8″ link=”url:%2Fcustomer-support%2F|title:Customer%20Support”]Learn More[/vc_button][/vc_column_inner][/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ css=”.vc_custom_1614147437118{padding-bottom: 25px !important;}”][vc_column_inner width=”1/3″][vc_custom_heading]Supply Chain Management[/vc_custom_heading][vc_column_text]
Kechie Supply Chain Management offers a robust Material Requirements Planning (MRP) to track and determine the best route of options for the supply cycle.
[/vc_column_text][vc_button border_width=”0″ el_class=”wpcf8″ link=”url:%2Fsupply-chain-management%2F|title:Supply%20Chain%20Management”]Learn More[/vc_button][/vc_column_inner][vc_column_inner width=”1/3″][vc_custom_heading]Manufacturing & BOM[/vc_custom_heading][vc_column_text]The Kechie Manufacturing application manages everything in the process of MRP, to creating jobs & Bill of Materials, while fully integrating with the rest of the system.[/vc_column_text][vc_button border_width=”0″ el_class=”wpcf8″ link=”url:%2Fmanufacturing%2F|title:Manufacturing%20%26%20BOM”]Learn More[/vc_button][/vc_column_inner][vc_column_inner width=”1/3″][vc_custom_heading]Procurement[/vc_custom_heading][vc_column_text]Kechie Procurement module seamlessly automates the mundane tasks of purchasing goods and services, always with optimal savings in mind and in an efficient, timely manner.[/vc_column_text][vc_button border_width=”0″ el_class=”wpcf8″ link=”url:%2Fprocurement-software%2F|title:Procurement”]Learn More[/vc_button][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]